Privacy Policy

Privacy Policy

Information We Collect

When you reach out to us through our website, phone, or email, we collect the information you choose to share. This typically includes your name, phone number, email address, project address, and details about your bathroom remodeling needs.

We also collect basic technical information automatically when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the time you spend on each page. This helps us understand how people find and use our website.

How We Use Information

We use your contact details to respond to your inquiry, schedule a consultation, provide estimates, and keep you updated on your project. If you hire us, we use your information to manage the job and communicate with you throughout the remodel.

We use website usage data to improve our site, make it easier to navigate, and understand which services people are most interested in. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device that help us provide a better browsing experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools collect information sent by your browser as part of a web page request, including your IP address and browsing behavior.

We may also use third-party advertising or remarketing services to show our ads to people who have visited our site. These services may use cookies to track your activity across different websites. We do not control the privacy practices of these third parties, so we encourage you to review their policies.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information with trusted service providers who help us run our business, such as scheduling software, payment processors, or email services. These providers only receive the information they need to perform their specific function and are required to keep it confidential.

We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger. In those cases, we will take reasonable steps to ensure your information remains protected.

Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, if you become a customer, we retain project records for a reasonable period to handle warranty or service follow-ups.

When your information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include secure servers, encryption where appropriate, and limiting access to your information to employees and contractors who need it to do their jobs.

No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. However, we work hard to safeguard your data and regularly review our practices.

User Rights

You have the right to request access to the personal information we hold about you, ask us to correct or update it, or request that we delete it. You can also ask us to stop sending you marketing communications at any time.

To exercise any of these rights, just contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will post the updated policy on this page and change the effective date at the top.

We encourage you to review this page periodically to stay informed about how we protect your information.

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